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TERMS AND CONDITIONS OF THE ONLINE SHOP WWW.MASURIALIVING.COM

Article 1. DEFINITIONS:

  1. Online Shop - the online shop available at: www.masurialiving.com, administered by the Vendor,
  2. Terms and Conditions - these terms and conditions of the Online Shop, as per art. 8 of the Act of 18 July 2002 on Provision of Services by Electronic Means (i.e. Dz. U. 2019, items 123, 730),
  3. Vendor - Sebastian Pawłowski, conducting business activity under company name „Firma Produkcyjno Handlowa BLENDER Sebastian Pawłowski” with main registered office at the following address: ul. Mieczysława Orłowicza 23/37, 10-684 Olsztyn, Poland, registered in the Central Registration and Information on Business (CEIDG) database under Tax ID (NIP): 7411545851, National Business Registry Number (REGON): 511432132, postal address: ul. Olsztyńska 5F, 14-100 Ostróda, Poland, e-mail: info@masurialiving.com,
  4. Buyer - a Consumer or an Entrepreneur using the services provided by the Vendor by electronic means via the Online Shop (esp. in terms of Account creation) or concluding a Sale Contract with the Vendor,
  5. Consumer - konsument w rozumieniu art. 221 of the Civil Code, i.e. a natural person having full capacity to enter into legal transactions, or – in cases provided for by mandatory legislation – having limited capacity to enter into legal transactions, using the services provided by the Vendor by electronic means within the scope not directly related to their business or professional activity,
  6. Entrepreneur - an entrepreneur as understood by art. 431 of the Civil Code, i.e. a natural person, a legal entity, or an organisational unit without legal personality able to acquire rights and assume obligations, conducting business or professional activity in their own name, concluding a Sale Contract with the Vendor or using the services provided by the Vendor by electronic means,
  7. Registration Form - a form available in the Online Shop, allowing one to create an Account,
  8. Account - a collection of resources in the Vendor's computerised system, identifiable by a unique name (login) and password specified by the Buyer, containing the Buyer's data and information concerning placed Orders,
  9. Order Form - a form available in the Online Shop, allowing Buyers to place an Order and have it realised following Account creation or without creating an Account,
  10. Order - a Buyer's statement of will, constituting an offer for concluding a Sale Contract with the Vendor,
  11. Sale Contract - a sale contract, as understood by the Civil Code, concluded remotely between the Vendor and the Buyer via the Online Shop, in Polish, for purchase of Products,
  12. Basket - a virtual tool allowing the Buyer to aggregate selected Products before their purchase and calculate their total value; when selecting Products, the Buyer may freely administer the contents of the Basket by adding additional Products to it or removing Products from it,
  13. Product - a moveable good available in the Online Shop, constituting the subject of the Sale Contract, including Special Products (subject to provisions herein applying specifically to Special Products),
  14. Special Product - a moveable good available in the Online Shop constituting the subject of the Sale Contract, which due to its individual qualities (esp. specifications, method of custom manufacturing, uniqueness or limited availability), is subject to special provisions herein regarding sales,
  15. Proof of Purchase - a receipt or VAT invoice issued by the Vendor, confirming conclusion of a Sale Contract,
  16. Promotion - a discount, with specific time frames, for selected Products which may be subject of a Sale Contract, or other benefits made available to Buyers upon Sale Contract conclusion or Account creation,
  17. Newsletter - a service electronically provided by the Vendor, enabling automatic reception of key information, including trade information, on the Online Shop by willing Buyers to their provided e-mail or postal address,
  18. Materials - photographs of Products and other materials (esp. texts, graphics, logotypes, source codes) constituting works, as understood by the Act of 4 February 1994 on copyright and related rights (i.e. Dz. U. 2019, items 1231, 2245), placed in the Online Shop and being owned by the Vendor or used by the Vendor with consent of the relevant third party possessing intellectual property rights to the Materials,
  1. Privacy Policy – a document available in the Online Shop, specifying the terms of personal data processing undertaken by the Vendor within the scope of the Online Shop, serving as means of fulfilling their obligation to provide information, as per the relevant personal data protection laws and regulations,
  2. Appendix no. 1 (Complaint Form) – a document attached to the Terms and Conditions allowing one to file a complaint, as per art. 8 herein,
  3. Appendix no. 2 – a document attached to the Terms and Conditions allowing one to withdraw from a Sale Contract, as per art. 10 herein,
  4. Civil Code – the Act of 23 April 1964, the Civil Code (i.e. Dz. U. 2019, items 1145, 1495).

Article 2. GENERAL PROVISIONS.

  1. These Terms and Conditions are applicable to Sale Contracts and other services provided by the Vendor via the Online Shop.
  2. The services provided by the Vendor by electronic means via the Online Shop consist in allowing Buyers to:
    • conclude Sale Contracts, as per provisions of these Terms and Conditions,
    • create and maintain an Account in the Online Shop,
    • receive Newsletter,
    • use other services available in the Online Shop.
  3. All notices, advertisements, pricing lists and other information on Products presented in the Online Shop constitute an invitation into a contract, as per art. 71 of the Civil Code.
  4. The Online Shop provides its services within and outside of the Republic of Poland.
  5. All Products available in the Online Shop are original, brand new (free of defects), and consistent with the applicable standards, requirements and rules of law.
  6. The Vendor shall maintain all due diligence when executing Sale Contracts and Orders.
  7. The Online Shop may feature Promotions, with rules specified and made publicly available by the Vendor in the Online Shop.
  8. The provisions of these Terms and Conditions are not aiming at waiving or limiting any of the rights of the Buyer also being a Consumer, as per the Civil Code and the Act of 30 May 2014 on consumer rights (i.e. Dz. U. 2019, items 134, 730). Should any of the provisions of these Terms and Conditions not comply with the above mentioned rules of law, these rules of law shall take precedence.
  9. In cases of Entrepreneurs being natural persons conducting business activity registered in the Polish Central Registration on Business (CEIDG) database, concluding Sale Contracts related directly to their business activity, while simultaneously the Sale Contract dictates that the activity is not classified as professional for the Entrepreneur, as per the scope of their business activity as described in the CEIDG database (esp. PKD numbering) – the provisions of these Terms and Conditions related to Buyers also being Consumers shall also be applicable to such Entrepreneurs, excluding the 2nd sentence of art. 558.1 of the Civil Code. Art. 563 and 567.2 of the Civil Code shall likewise not be applicable to Entrepreneurs, as described in the previous section, starting from 1 January 2021.
  10. In order to properly utilise the Online Shop, one requires a computer with processor of min. 200 MHz, 64 MB RAM, graphics card suitable for a resolution of 1024x768 pixels and 256 colours, and an Internet browser (e.g. I nternet Explorer 6.0 or above, Mozilla Firefox, Opera, Google Chrome, Safari or others), as well as a keyboard or another pointing device allowing one to properly fill electronic forms, an Internet connection of min. 512 kbit/s download / 128 kbit/s upload bandwidth, as well as an active e-mail account.

Article 3. USAGE OF THE ONLINE SHOP.

  1. The Buyer is obliged to utilise the Online Shop in a manner consistent with the applicable provisions of the law, as well as the principles of social co-existence and morality, ensuring respect for individual and intellectual property rights of any third parties.
  2. Usage of the Online Shop is completely voluntary.
  3. Buyers may not undertake actions that could affect proper functioning of the Online Shop; specifically, Buyers are forbidden from:
    • interfering with the contents or graphical elements of the Online Shop,
    • placing any illegal content in the Online Shop,
    • introducing any harmful data into the Online Shop as a computerised system, esp. malware, i.e. viruses, spyware, etc.
    • using the Online Shop for any purposes other than what it is intended for, esp. spam messaging, or similar activities, or conducting any individual business, commercial, advertising or promotional activities.
  4. When filling the Order Form or the Registration Form, the Buyer is obliged to familiarise themselves with and accept the Terms and Conditions, as well as the Privacy Policy. Buyers also being Entrepreneurs shall also be required to accept a trade agreement on rules of cooperation between the Entrepreneur and the Vendor.
  5. When using the Online Shop, Buyers are obliged to provide real and factual data and information necessary for the purposes of Account creation or Sale Contract conclusion and execution.
  6. Placing personal data of third parties in the Online Shop is forbidden without prior consent of these third parties. In cases of natural persons not having full capacity to enter into legal transactions, consent should be granted by their legal representatives or guardians.
  7. Both Buyers and other users accessing the Online Shop are obliged to refrain from copying, modifying, publishing, reprinting, transmitting or using in any other manner (esp. for marketing, trade or financial purposes), Materials placed in the Online Shop without written consent of the Vendor or other person or third party possessing the relevant intellectual property rights to the Materials, with exception given to using such Materials within the scope of allowed use, as per the Act of 4 February 1994 on copyrights and related rights (i.e. Dz. U. 2019, items 1231, 2245).
  8. Breaching the above section may constitute breaking the law, and therefore be a basis for instigating civil or criminal proceedings against persons or parties undertaking such actions.
  9. Buyers are fully liable against the Vendor or relevant parties for any damages resulting from:
    • breaking the law by the Buyer, esp. related to third party rights and provisions of these Terms and Conditions,
    • incorrect or illegal usage of the Online Shop, as well as any technical issues, data loss or other disruptions to the Online Shop relating thereto, esp. actions described in point 3 of this article.
  10. The Buyer’s liability, as described above, includes fixing the damage caused to the Vendor or third party, as well as reimbursing them for any expenses incurred because of such damage, esp. court fees, legal representation fees, executive proceedings expenses and other justifiable costs incurred by the Vendor as a result of the damage or third party claims.

Article 4. ACCOUNT CREATION

  1. In order to create an Account, Buyers are required to fill the Registration Form and click the relevant button. The Buyer then receives an e-mail with an activation link, sent to the e-mail address submitted during registration, which must be clicked in order to finalise the registration.
  2. Once registered, the Buyer shall receive a one-time password, which then must be changed after logging in to the Buyer’s Account in the Online Shop for the first time.
  3. Once the Account is created, the Buyer shall gain immediate access to it with an individual user name and password. An Online Shop Account is created for an indefinite period of time, and having an Account does not give rise to any financial obligations from the Buyer towards the Vendor.
  4. The Account may be deleted at any time directly by the Buyer via functionalities available in the Online Shop and following other actions specified in the Online Shop, or indirectly, by sending a request to delete one’s Account to the Vendor’s e-mail address at: service@masurialiving.com.

Article 5. PLACEMENT AND EXECUTION OF ORDERS.

  1. Buyers may place Orders:
    • via their Account, having filled the Order Form, at any time (24/7) – the Buyer should fill a Registration Form (create their Account), place Products in the Basket, fill an Order Form and confirm the Order via a dedicated button,
    • by filling the Order Form, without creating an Account, at any time (24/7) – the Buyer should place Products in the Basket, fill an Order Form and confirm the Order via a dedicated button.
  2. The Vendor shall inform the Buyer that their Order has been placed and accepted for processing via e-mail, once the Order is placed by means described above.
  3. The Sale Contract between the Vendor and the Buyer is considered concluded the moment the Buyer receives the e-mail specified in the previous point.
  4. Orders placed on business days, from Monday to Friday, after 12:00am, as well as on Saturdays, Sundays and bank holidays, as specified in the Act of 18 January 1951 on work-free days (i.e.: Dz. U. 2015, item 90), shall be processed on the next business day.
  5. Order sent for processing may be cancelled by the Buyer also being a Consumer up to the moment of ordered Products being shipped.
  6. Processing of the Order (finalising it and preparation for shipping) amounts to 30 business days, subject to points 8 & 9 of this article. In cases of individually ordered Special Products, the processing time shall be set individually for each Order, up to and including 40 business days.
  7. In cases of Special Products, the Vendor may demand an advance payment from the Buyer equal to up to 100% of the ordered Product’s value before they begin processing the Order.
  8. Order processing time, as described in point 6 of this article, may be extended for the duration of cases of force majeure, i.e. unavoidable, extraordinary, unforeseeable and uncontrollable circumstances, whose effects are impossible to avoid even when maintaining all relevant due diligence.
  9. Should an ordered Product not be available, the Buyer shall be informed of this and asked to decide whether they prefer to extend the processing time, as described in point 6 of this article, resign from ordering the missing Product or cancel the Order in its entirety.
  10. The Vendor reserves the right to cancel the Order if the Buyer does not correct erroneous or missing data necessary for the purposes of Order processing within 3 days of being contacted, subject to art. 6.6 herein.

Article 6. PAYMENT.

  1. 1. For processing Orders and Contracts, the Vendor is entitled to remuneration, in accordance with price lists available in the Online Shop, in force at the time of Order placement.
  2. The prices listed in the Online Shop are in Polish Zloty (PLN) and are gross prices – inclusive of VAT, customs fees, and any other applicable elements. The prices do not, however, include individual shipping costs, which are instead presented before placing an Order.
  3. The Buyer shall be informed of the total price for ordered Products, which includes shipping costs, before placing the Order.
  4. Each Order is accompanied by a Proof of Purchase, with the Buyer agreeing to receive an electronic invoice as their Proof of Purchase, sent to the e-mail address that they submitted in the Registration Form or the Order Form, provided the Buyer has agreed to such an option when placing the Order.
  5. The Buyer may choose one of the following payment methods for ordered Products:
    • payment via an online bank transfer to the Vendor’s bank account – the Order shall then be shipped not earlier than upon clearing the entire Order price on the Vendor’s bank account,
    • payment via Visa, Visa Electron, MasterCard or Maestro debit or credit cards – the Order shall then be shipped not earlier then upon authorising the payment of the entire Order price,
    • payment via PayPal or PayU online payment platforms – the Order shall then be shipped not earlier then upon authorising the payment of the entire Order price,
    • cash on delivery – the Order shall then be shipped immediately, subject to art. 5.6 and 5.8 herein.
  6. Upon choosing one of the payment methods specified in the sections a-c above, if the Buyer does not issue payment for the Order within 3 days of it being accepted, the Vendor may issue a request for the Buyer to make the payment not later than within 3 days. If the request is not fulfilled within that time period, the Vendor has the right to cancel the Order and inform the Buyer of the cancellation via e-mail or phone.
  7. In cases of payment delays for Buyers also being Entrepreneurs, the Vendor shall be entitled to statutory interest for delays in business transactions and receivable recovery costs, in accordance with the Act of 8 March 2013 on preventing excessive delays in business transactions (i.e.: Dz. U. 2019, items 118, 1649).
  8. Online payments made via the Online Shop, as described in point 5.c of this article, are serviced by the following platforms:
    • PayPal, available at www.paypal.com – administered by PayPal Polska sp. z o.o., with registered office at the following address: ul. Emilii Plater 53, 00-113 Warsaw, Poland, KRS number: 0000289372, Tax ID (NIP): 5252406419, National Business Registry Number (REGON): 141108225,
    • PayU, available at www.payu.com – administered by PayU S.A., with registered office at the following address: ul. Grunwaldzka 186, 60-166 Poznań, Poland, KRS number: 0000274399, Tax ID (NIP): 7792308495, National Business Registry Number (REGON): 300523444, entered into the Register of National Payment Institutions regulated by the Polish Financial Supervision Authority as a National Payment Institution under subject number: IP1/2012.

Article 7. DELIVERY.

  1. Delivery of Products to the Buyer’s address, provided when placing the Order, is performed by a delivery company.
  2. The delivery charges are calculated in accordance with current pricing lists and depend on the size and the weight of the package. The Buyer is informed of the delivery charges before placing the Order. In instances where Products are to be shipped abroad, the delivery charges shall be determined on an individual basis, based on the weight of the parcel and the country of destination.
  3. The Buyer is obliged to collect the shipped Products.
  4. Buyers also being Entrepreneurs are obliged to inspect the parcel upon delivery in the presence of the carrier or Polish Post employee, excluding Entrepreneurs described in art. 2.9 herein.
  5. Buyers also being Consumers and Entrepreneurs described in art. 2.9 herein are advised by the Vendor to inspect the parcel upon delivery in the presence of the carrier or Polish Post employee. Not inspecting the package will not have effect on any complaints, as described in art. 8 herein, although undertaking the inspection would make the entire process go significantly swifter and easier.

Article 8. COMPLAINTS.

  1. The Vendor is liable for warranty complaints for Product defects, if the defect is detected within 2 years of the Product being delivered to the Buyer.
  2. Slight differences in Product appearance resulting from individual settings of the Buyer’s computer – especially their monitor – shall not constitute sufficient basis for warranty claims.
  3. If the Buyer determines that the delivered Product has a defect, they are obliged to make it known to the Vendor.
  4. The complaint should include: Buyer data, information on the Product and the Order, description and date of the defect and Buyer requests. The Buyer is also obliged to hand over the original or copy of the Proof of Purchase, or other documents proving the purchase of the defected Product, as well as to ship the Product back to the Vendor, to enable them to respond to the complaint.
  5. To make the complaint procedure easier, the Vendor has made the Complaint Form, constituting Appendix no. 1 to these Terms and Conditions, available in the Online Shop.
  6. Complaints should be filed:
    • on paper – via traditional mail, to the Vendor’s address: ul. Olsztyńska 5F, 14-100 Ostróda, Poland,
    • online – via e-mail to the Vendor’s e-mail address: service@masurialiving.com.
  7. If the complaint is found to not contain sufficient information, the Vendor shall revert to the Buyer and request additional data before responding to the complaint.
  8. The Vendor is obliged to respond to complaints filed by Buyers also being Consumers or Entrepreneurs, as described in art. 2.8 herein, who demanded removal of defect, within 14 days of the complaint being filed or corrected. Should the Vendor not respond to the complaint within that time period, the complaint shall be considered accepted.
  9. The Vendor’s liability for warranty against Buyers also being Entrepreneurs is completely excluded, with exception given to Entrepreneurs described in art. 2.9 herein.

Article 9. WARRANTY.

  1. All Products offered in the Online Shop are covered by the Vendor’s (guarantor’s) warranty.
  2. Details and rules of warranty procedure are specified in Product warranty cards, shipped along with the relevant Products under warranty, or in warranty declarations made available by the guarantor.
  3. The warranty does not exclude, limit, nor suspend any rights of Buyers also being Consumers or Entrepreneurs, as described in art. 2.9 herein, towards Product defect warranties within the scope specified in the Civil Code.

Article 10. WITHDRAWAL FROM THE SALE CONTRACT.

  1. Buyers also being Consumers have the right to withdraw from the Sale Contract, concluded remotely, without stating any reasons thereto, within 14 days from the date of Product being shipped, unless excluded by point 9 of this article.
  2. To utilise this right, the Buyer is obliged to file a declaration of withdrawal from the Sale Contract within specified time frames:
    • on paper – via traditional mail, to the Vendor’s address: ul. Olsztyńska 5F, 14-100 Ostróda, Poland,
    • online – via e-mail to the Vendor’s e-mail address: service@masurialiving.com.
  3. To make the withdrawal procedure easier, the Vendor has made a relevant withdrawal form template, constituting Appendix no. 2 to these Terms and Conditions, available in the Online Shop.
  4. When withdrawing from the Sale Contract, the Buyer is obliged to return the Product, along with the original or a copy of the Proof of Purchase, or other documents proving the purchase of the returned Product, within 14 days from the date of filing the declaration of withdrawal from the Sale Contract. Any Product returns resulting from the withdrawal from the Sale Contract, sent on the Vendor’s expense or with cash on delivery, shall not be accepted.
  5. The delivery charges for returning the Product are covered by the Buyer.
  6. The Buyer shall be responsible for any reductions in the Product’s value resulting from handling of the Product other than what is necessary to establish its nature, characteristics, and functioning.
  7. The Vendor shall reimburse the Buyer for the price of the Product and delivery costs borne by the Buyer when purchasing the Product ,not later than within 14 days of the date of receipt of the returned Product by the Vendor, subject to point 8 of this article.
  8. The Vendor shall issue the refund via the same payment method as the one chosen by the Buyer during the original Product purchase, unless the Buyer expressly consents to a different refund method that would not result in any additional costs. However, if the Buyer had chosen a Product delivery method different than the cheapest one offered by the Vendor, the Vendor is not obliged to refund the additional costs incurred by the Buyer.
  9. The right to withdraw from the Sale Contract, as described in this article, is excluded in cases of:
    • provision of services, where the Vendor carried out a service as per the Buyer’s express consent, where the consumer had been informed before the service was provided that they would lose their right to withdraw from the Sale Contract once the service is carried out,
    • contracts for services for which the price or remuneration is dependent on variations of the financial market, outside of the Vendor’s control, which may occur before the Sale Contract withdrawal term is due,
    • Sale Contracts for services covering non-prefabricated items, manufactured based on the Buyer’s specifications or used to serve their own, individual needs,
    • Sale Contracts for services covering items that quickly deteriorate or with short “best consumed before” time frames,
    • Sale Contracts for services covering items delivered in a sealed packaging, which, once opened by the consumer, prevents the item from being returned due to health or hygiene concerns,
    • specific Sale Contracts for services covering items that, due to their inherent nature, are inseparably connected to other items once delivered,
    • Sale Contracts for services covering alcoholic beverages, the price for which was established when concluding the Sale Contract, and which may be delivered only after 30 days, and their price is dependent on variations of the financial market, outside of the Vendor’s control,
    • contracts in which the Buyer expressly demanded that the Vendor performs urgent repairs or conservatory works; where if the Vendor provides any additional services to those requested by the Buyer, or delivers any items other than spare parts required to perform repairs or conservatory works — the Buyer has the right to withdraw from the contract with regards to the additional services or items,
    • Sale Contracts for services covering sound or video recordings, or software delivered in a sealed packaging, if the packaging was opened by the Buyer following the delivery,
    • journals, periodicals, or magazines, except subscription contracts,
    • Sale Contracts concluded at a public auction,
    • contracts for services covering accommodation other than for residential purpose, transport of goods, car rental services, catering, or services related to leisure activities, if the contract provides for a specific date or period of performance,
    • contracts covering supply of digital content which is not supplied on a tangible medium, if the service has begun with the Buyer's prior express consent and with the acknowledgement by the Buyer of losing the right to withdraw.
  10. Details of the right to withdraw from a Sale Contract as a distance contract are presented in the Act of 30 May 2014 on consumer rights (i.e. Dz. U. 2019, items 134, 730).
  11. The provisions of this article are not applicable towards to Buyers also being Entrepreneurs, except Entrepreneurs described in art. 2.9 herein, in which case the right to withdraw from a Sale Contract with conditions described in this article is wholly excluded.

Article 11. PERSONAL DATA PROTECTION.

  1. The Vendor is the Personal Data Controller for Buyers.
  2. As the Personal Data Controller, the Vendor shall process the Participants’ personal data in accordance with the Regulation of the European Parliament and the Council (EU) 2016/679 of 27 April 2016 on protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing directive 95/46/WE (General Data Protection Regulation), the Personal Data Protection Act of 10 May 2018 (i.e. Dz. U. 2019, item 1781) and other relevant personal data protection laws.
  3. The Buyer may consent to have their personal data processed by the Vendor for the purposes of receiving the Newsletter via e-mail or traditional mail.
  4. Any details for regulations on personal data processing, esp. purposes and legal bases for it, as well as the rights of Buyers as data subjects, are described in the Privacy Policy.

Article 12. FINAL PROVISIONS.

  1. The Vendor reserves the right to introduce limitations to the usability of the Online Ship caused by technical issues, conservatory works, or upgrade implementation. Simultaneously, the Vendor is obligated to limit the above mentioned limitations and technical breaks to night time and to have them last as briefly as possible.
  2. The Vendor reserves the right to make changes to these Terms and Conditions. Any changes shall come into effect in the moment specified by the Vendor, but not sooner than within 7 days of them being announced. Any Orders placed before the afore mentioned changes are introduced shall be processed based on the rules and provisions valid at the time of the Order’s placement. Buyers that do not consent to changes introduced to these Terms and Conditions are asked to refrain for further usage of the Online Shop.
  3. Any conflicts between the Vendor and the Buyer shall be resolved in an amicable manner or by means of mediation proceedings assisted by an independent, neutral mediator, provided both parties consent to such course of action.
  4. Buyers also being Consumers may:
    • utilise out-of-court complaint and redress mechanisms, as per the Act of 23 September 2016 on resolving consumer disputes out of court (Dz. U., item 1823), and the entity entitled to conduct out of court consumer dispute resolution proceedings, to whom the Vendor is subject to, is Warmińsko-Mazurski Wojewódzki Inspektor Inspekcji Handlowej (Regional Commercial Inspection Office for Warmia-Masuria) in Olsztyn (address: ul. Dąbrowszczaków 10, 10-540 Olsztyn, Poland, e-mail: olsztyn@ih.olsztyn.pl, website: www.ih.olsztyn.pl),
    • file their complaint via the European Union’s ODR platform (online dispute resolution), available at: : http://ec.europa.eu/consumers/odr/.
  5. Should an amicable resolution not be possible, the conflict shall be resolved by the court of competent jurisdiction as per the registered address of the Vendor, and for Buyers also being Consumers – the court relevant as per the general rules and principles.
  6. Any matters not regulated by these Terms and Conditions shall be regulated by the relevant of common law, esp. the Civil Code, the consumer rights act, the act on copyrights and related rights and personal data protection regulations.
  7. The Terms and Conditions and in force starting on 01.07.2021 r.

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